I untangle what keeps organisations, projects and ambitious ideas stuck.
Complexity → Clarity → Decisions → Execution
When a project stalls, a transformation loses traction, or an ambitious idea becomes tangled in competing interests, technical constraints and difficult decisions, I help find the real problem and create a practical way forward.
My work spans three very different professional worlds: organisational transformation, international destination development, and creative & experience-led innovation.
Different worlds. Different kinds of complexity. The same job: find the knot, create clarity and get things moving.
Three worlds where I disentangle complexity
I work across sectors, and I bring deep experience from three very different professional worlds. Each with its own kind of complexity.
Organisations & Transformation
When change gets stuck inside the organisation.
I work with public-sector organisations, companies, managers and project teams facing stalled transformation, unclear governance, inefficient processes, competing priorities or technology that isn’t yet delivering what was expected.
I help diagnose what is really blocking progress, align the people involved and turn strategic intentions into decisions and executable change.
Typical challenges:
Organisational transformation · Process improvement · Digital transformation · AI adoption · Governance · Stakeholder alignment · Project & programme recovery
Experience includes:
Belastingdienst · CJIB · UWV · Ziggo · ASR · Aegon · Nuon · FBTO · UPC · PTT Post
Destinations, Attractions & Leisure Development
When an ambitious development needs to become an executable project.
Theme parks, attractions and destination developments bring together investors, creative ambition, guest experience, engineering, operations, commercial objectives and many specialist disciplines.
I help turn that complexity into a coherent development strategy: clarifying the concept, challenging assumptions, structuring choices, connecting disciplines and creating a realistic route from ambition to implementation.
Typical challenges:
Destination development · Theme parks & attractions · Masterplanning · Development strategy · Investment decisions · Phasing · Experience strategy · Multidisciplinary coordination
Experience includes projects across:
Europe · Middle East · Asia · South America
Creative Strategy & Experience Development
When a promising idea needs structure without losing what makes it special.
My career began in entertainment and experience development. That background still shapes how I approach innovation today: not only asking whether something can be built, but what it should achieve, how people will experience it and how the idea can become commercially and practically viable.
I help develop, challenge and structure concepts where creativity, technology, storytelling, user experience and business objectives intersect.
Typical challenges:
Creative strategy · Experience design · Concept development · Storytelling · Immersive experiences · Innovation · New technology · Intellectual property
Experience includes:
Efteling · Unlimited Leisure · Unlimited Snow · Linfair · International entertainment and attraction developments
Working on something in one of these worlds?
If your project is stuck, the direction is unclear, important decisions keep being postponed, or you simply suspect that everyone is working on the symptoms rather than the real problem, tell me what’s happening.
You don’t need to know what the solution is.
Finding that out is part of my job.
Problems I untangle
Complex situations rarely start with one obvious problem. Projects stall, decisions remain unresolved, priorities compete, and new layers of complexity are added before anyone has identified what is really getting in the way.
I help organisations untangle situations such as:
Projects that have stalled
Progress has slowed, responsibilities are unclear, or the project keeps moving without getting closer to a result.
Transformation without traction
The ambition is clear but implementation is fragmented, delayed or failing to create a meaningful change
Decisions that stay unresolved
Too many options, competing interests or incomplete information make it difficult to choose a clear direction.
AI or technology without a clear business problem
Technology is being discussed, selected or introduced before the organisation has defined what it actually needs to solve.
Organisational complexity
Processes, responsibilities, stakeholders and dependencies have become so tangled that even simple decisions take too much time and effort.
Innovation stuck between idea and implementation
There is a promising idea, but no clear route from concept to proposition, decision and execution.
Different symptoms. Often the same underlying problem: the real knot has not yet been identified.
The Disentangler Approach: My 6 D’s.
From complexity to a clear way forward
Complex situations become manageable when you separate symptoms from causes, noise from what matters, and discussion from decisions.
I use a practical six-step approach to create clarity and turn it into action:
Detect (See what is really happening)
Gather signals, perspectives and evidence before jumping to conclusions or solutions
Diagnose (Find the real knot)
Identify root causes, dependencies, constraints and the issues actually preventing progress
Distill (Make the complexity understandable)
Separate what matters from what does not and create a shared, clear picture of the situation.
Design (Create workable ways forward)
Develop options, solutions or interventions that address the real problem rather than its symptoms
Decide (Turn options into clear choices)
Make trade-offs visible, align the right people and establish what will, and what will not, be done.
Drive (Turn decisions into execution)
Translate the chosen direction into ownership, actions and progress so that change actually happens
Detect → Diagnose → Distill → Design → Decide → Drive
The Six D’s are not bureaucracy or a rigid sequence. They provide enough structure to untangle the situation while adapting to what the assignment actually requires.
Selected Work & Results
Complexity looks different in every organisation. The job is always to find what will move it forward.
My work has taken me from public-sector transformation and process improvement to technology development and large international leisure projects.
ORGANISATIONS & TRANSFORMATION
UWV – Process Improvement
From fragmented workflow to clearer control and greater efficiency.
Analysed an operational workflow, identified where work and information were getting stuck, and helped redesign the process and supporting dashboard.
Result: more than 20% improvement in efficiency.
CREATIVE / TECHNOLOGY DEVELOPMENT
Technology and Experience Development – Dome LED Screen
From technical limitation to a new solution.
Developed a new LED dome screen concept for the attractions industry by combining technology, experience design and an unconventional way of looking at the problem.
Result: concept developed → prototyped → implemented
DESTINATION DEVELOPMENT
International Leisure Development
From ambitious vision to structured development.
Worked on international theme park and leisure developments involving master planning, attraction concepts, business cases, experience design and strategic development across Europe, Asia and South America.
Result: vision → masterplan and investment-ready development framework.
Selected organisations I have worked with
Belastingdienst · CJIB · UWV · Ziggo · ASR · Aegon · Nuon · FBTO · UPC · PTT Post · Antonius Hospital · Friese Poort · Linfair · Unlimited Leisure
And then there is Disentanglia.
The Disentangler also has a fictional world of his own. I created Disentanglia around four characters who each represent a different way of approaching complexity: Danil, the Discoverer; Blue, the true Adventurer; Lucien, the Entangler; and EJ, the wonderfully unhurried coffee-and-soda seller.
They bring storytelling, humour and a little adventure into The Disentangler and occasionally make complicated ideas considerably easier to remember. They have become a great addition to my presentations.
Ways I can help
Sometimes you need clarity. Sometimes you need someone to take ownership and move things forward.
Not every complicated situation requires the same kind of assignment. I can step in for a focused intervention or take responsibility for a larger project, transformation or development.
Diagnose the problem
Find out what is really getting in the way.
A focused diagnostic when the symptoms are visible but the underlying problem is not yet clear. I analyse the situation, stakeholders, dependencies and evidence and turn the complexity into a clear problem definition and way forward.
Rescue or stabilise something that is stuck
Bring control back to a project, programme or transformation.
When progress has stalled, priorities conflict or ownership has become unclear, I help establish what is happening, what matters now and what needs to change to regain momentum.
Lead a complex project or transformation
Turn direction into coordinated execution.
I can take responsibility for moving a complex initiative forward: bringing structure to the work, aligning stakeholders, supporting decisions and maintaining focus on execution and results.
Develop a new initiative
Turn an ambition or idea into something that can actually be decided and delivered.
From innovation and technology to new propositions and large-scale developments, I help translate early ideas into structured concepts, strategic choices, business cases and executable plans.
Step in as an interim or project professional
Add experienced capacity where it is needed most.
I can join an organisation temporarily in a project, programme, transformation, innovation or strategic development role, bringing an outside perspective while working as part of the organisation.
The starting point can be small: first understand the knot, then decide what kind of help is actually needed.
What I bring
A cross-sector perspective
Experience across government, business, technology, transformation and international development helps me recognise patterns that are easy to miss when looking at a problem from only one discipline.
Experience with real complexity
I have worked on situations involving multiple stakeholders, competing interests, new technology, operational processes, organisational change and large multidisciplinary developments.
A builder’s mindset
I do not stop at analysis or recommendations. I naturally look for the route from problem to decision and from decision to something that can actually be implemented.
Independent clarity
I am comfortable asking the awkward question, challenging assumptions and separating what is important from what merely creates noise.
Focus on execution
A strategy, transformation or innovation only becomes valuable when something changes in practice.
My professional development includes Lean, project management, strategic management, digital product management and strategy, and supply-chain management.
Different sectors. Different problems. The same job: find the knot, create clarity and move forward.
Do you have a complicated situation?
Tell me what is stuck.
YNot sure whether this is a Disentangler problem?
Send me a few lines about what is happening. You don’t need a brief, a diagnosis or a proposed solution. I’ll first look at the situation and tell you whether I think I can help. If so, we can start by identifying the knot and deciding what the most useful next step is.
Based in the Netherlands · Working worldwide
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The Disentangler 