PERSPECTIVE / EXPERIENCE DESIGN
Before You Design the Rooms, Design the Journey
Using an Experience Pacing Curve to design shows, dark rides and memorable attractions.
PERSPECTIVE / MANAGEMENT
When Everyone Owns the Problem, Nobody Owns the Decision
Why unclear decision rights keep projects stuck.
PERSPECTIVE / TECHNOLOGY
The Feature Is Finished. The Project Isn’t.
Why software dependencies matter more than individual feature completion.
PERSPECTIVE / TRANSFORMATION
Stop Solving the Symptom
Why disentangling starts by finding the real problem.
PERSPECTIVE / PROJECT DEVELOPMENT
When the Theatre Comes to the Audience
What pageant wagons can teach us about mobile experiences and placemaking.